Support

For anything about Klubbies, on the website or in the iPhone app, use the form below. Tell us your club's name and what you were trying to do. We reply within two working days, and within 24 hours to a report of objectionable content.

Use the email address your club has on its member list; the code only goes to addresses on a list. Codes work for ten minutes, so ask for a new one if it has expired. Still nothing? Ask your committee to check your email on the list, then look in your spam folder.

If you're in a photo you want gone, open it and choose Take it down. It is hidden from everyone straight away while the committee decides, and removed if they haven't answered within 7 days.

For anything else, such as a photo that shouldn't be there or someone behaving badly, tell your committee: they can remove any photo or post and take anyone off the member list. If it's serious or the committee won't act, use the contact form. We remove objectionable content, and the person who posted it where warranted, within 24 hours.

Open your profile and choose Delete my account, in the app or on the website. The privacy policy explains what that deletes and what stays with your club.

In the iPhone app, turn notifications on from your profile. You get one for each kind of email ticked there, so unticking New albums stops both. To stop them entirely, turn them off for Klubbies in iPhone Settings.

The app doesn't sell anything. For a club's subscription, cancelling and refunds are covered in the refund and cancellation policy.